Contact Us
Questions about your order, a download problem, or a refund request — send us a message and we will get back to you.
You can also email us directly at support@cdlresume.com.
Before you write
We answer every message, usually within one business day and always within two. Messages about an order are handled first.
Including these saves a round trip:
- • The email address you paid with, if this is about an order.
- • What you expected to happen, and what happened instead.
- • For a download problem: which file, and which browser or phone.
Two things we cannot help with, so you do not lose time waiting: we are not an employer or a recruiter and cannot place you in a driving job, and we cannot access, correct or dispute your MVR or DAC report. Those go to the issuing agency or the reporting company.
If your document has a genuine problem, our refund policy is to fix it or refund it. Who we are · what we do with your data.
Before you write
- Download not working? Return to your resume page in the same browser — your purchase is recorded there and you can retry the download.
- Payment taken but no files? Some bank payments take a few minutes to confirm. The download page updates itself; if it has been more than 15 minutes, contact us with your email address.
- Want something changed on the resume? Every section is editable before download — headline, summary, skills, jobs, dates and bullets.